Not Renewing Subscription

Started by Lamont Harris on Dec 30, 2025 at 10:17 PM
719 views 1 replies
Posted Dec 30, 2025 at 10:17 PM

Hey everyone, just a heads up that I won’t be renewing my subscription.

Unfortunately, the templates have been consistently incorrect for me. I’ve verified multiple times that I am on the right contract and running a solid CQG connection, but the data still doesn't match up. It results in me seeing different setups than the room, which makes following along impossible.

I don't want to spend my trading sessions troubleshooting just to be told it’s a 'connection issue' on my end when my other platforms are running fine. I need reliability to trade effectively.

I wish you all the best of luck with your trading! I might consider joining back in the future if the updates become smoother and the communication regarding technical issues improves. Take care.

Posted Dec 31, 2025 at 7:21 AM
Sorry to hear that Lamont.  I appreciate you taking the time to share your feedback rather than just quietly disappearing.

Data discrepancies are genuinely frustrating, especially when you're trying to focus on trading rather than troubleshooting. While CQG connections are typically rock-solid, I understand that "it's your connection" can feel like a brush-off when your other platforms seem fine — that's fair criticism and something I'll keep in mind going forward.

If you ever want to take another crack at it down the road, feel free to reach out directly and I'll personally help you get things dialed in before you commit to anything. Sometimes these issues end up being something small and fixable once we dig in together.

Wishing you the best in your trading. The door's always open.

Take care, 

Tom
 

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