Billing Policy
Effective Date: 13 September 2025
This billing policy applies to all futures trading educational services and subscriptions offered through futures.aeromir.com by Aeromir Corporation ("Aeromir").
1. Billing Cycle and Charges
1.1 Billing Period: Invoices are generated and payments are collected at the beginning of each billing period. Customer billing periods typically begin on the day of the month when you purchase your subscription or course.
1.2 Automatic Billing: All recurring subscriptions are automatically invoiced and charged to the credit/debit card on file.
1.3 Course Fees: One-time course purchases are charged immediately upon enrollment.
2. Payment Methods
2.1 Accepted Payment Methods: We accept major credit and debit cards including:
- Visa
- MasterCard
- American Express
- Discover
2.2 Alternative Payment Methods: Payment by other means (such as PayPal, wire transfer, or check) may be arranged on a case-by-case basis and must be pre-approved by Aeromir Corporation.
2.3 International Payments: International customers must pay with a valid credit or debit card. We do not accept international checks.
3. Payment Card Requirements
3.1 Valid Card Required: Customers must maintain a valid credit or debit card on file for all recurring subscriptions and course purchases.
3.2 Update Responsibility: You are responsible for keeping all payment card details and contact information current. Updates can be made through your account dashboard or by contacting support.
3.3 Declined Payments: If your payment card is declined, access to paid educational content will be suspended immediately until payment is resolved.
4. Pricing and Fees
4.1 Course Pricing: All course and subscription prices are clearly displayed during the enrollment process.
4.2 Price Changes: We reserve the right to modify pricing for future billing periods. Existing subscribers will be notified at least 30 days before any price changes take effect.
4.3 Taxes: Customers are responsible for any applicable taxes based on their location.
5. Cancellation Policy
5.1 How to Cancel: Cancellations must be requested in writing by emailing [email protected]. Personal emails sent to individual staff members do not constitute valid cancellation requests.
5.2 Cancellation Timing: Cancellations take effect at the end of your current billing period. You will retain access to educational content until that time.
5.3 No Future Charges: Once cancelled, you will not be charged for future billing periods.
5.4 No Proration: We do not provide prorated refunds for unused portions of subscription periods.
6. Refund Policy
6.1 Educational Content: All sales of educational courses, subscriptions, and materials are final. Fees are non-refundable except as outlined below.
6.2 Limited Refund Exceptions: Refunds may be considered in the following circumstances:
- Technical issues preventing access to purchased content that cannot be resolved within 7 days
- Duplicate purchases made in error (refund must be requested within 48 hours)
- Billing errors on our part
6.3 Refund Process: Refund requests must be submitted to [email protected] with detailed explanation of circumstances. Approved refunds will be processed within 5-10 business days to the original payment method.
7. Account Management
7.1 Account Access: You can manage your billing information, view payment history, and update payment methods through your account dashboard.
7.2 Receipts: Payment receipts and invoices are available through your account or upon request by emailing [email protected].
7.3 Billing Support: For billing questions or issues, contact [email protected] with "Billing" in the subject line.
8. Suspension and Termination
8.1 Payment Failure: Accounts with failed payments will be suspended immediately. Access will be restored once payment issues are resolved.
8.2 Account Termination: Aeromir reserves the right to terminate accounts for violation of Terms of Service. No refunds will be provided for terminated accounts.
9. Educational Content Access
9.1 Lifetime Access: One-time course purchases typically include lifetime access to course materials, subject to our Terms of Service.
9.2 Subscription Content: Subscription-based content is accessible only during active subscription periods.
9.3 Content Updates: Course materials may be updated or improved over time at no additional charge to existing purchasers.
10. Billing Statement Information
Charges will appear on your credit or debit card statement as "Aeromir Corporation" or "Aeromir".
11. Contact Information
For billing questions or support:
- Email: [email protected]
- Subject Line: Include "Billing" for faster response
- Website: futures.aeromir.com
12. Policy Updates
This billing policy may be updated from time to time. Changes will be posted on this page and customers will be notified of material changes via email.
By purchasing courses or subscribing to services on futures.aeromir.com, you acknowledge that you have read and agree to this Billing Policy.